VastramAI Admin
CRM, Sales, Dealer, Project and Support Management
Support Tickets / Complaints
PRJ-202606-00001 · SBR Saree House Implimentation
Track customer complaints, implementation issues, SoftVAT ERP+ problems, VastramAI try-on issues, hardware/vendor dependency, SLA, assignment and final resolution.
Total Tickets
4
Open Tickets
4
Critical
2
Customer Pending
0
Vendor Pending
0
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Tickets
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TKT-1781714819655
Urgent One More Try On Display Needed
VastramAI Try-On · Target: -
Type: Other
Severity: Normal
Raised By: Somashekhara S
Source: Customer Portal
Assigned: -
Resolved: -
We need one more Try On Display Needed at Ground Floor
TKT-1781705583884
From System 3 Server is Not Connecting
VastramAI Try-On · Target: -
Type: Complaint
Severity: Critical
Raised By: Somashekhara S
Source: Customer Portal
Assigned: -
Resolved: -
Immediately Address the Issue
Customer Uploaded Evidence Files
README.txt
Text · 2.5 KB · 17 Jun 2026
Uploaded By: Somashekhara S
TKT-1781701893407
From System 2 Server is Not Connecting
VastramAI Try-On · Target: -
Type: Complaint
Severity: Business Impact
Raised By: Somashekhara S
Source: Customer Portal
Assigned: -
Resolved: -
System 2 Is Very Impotent. Most of the High value Saress are Selling by this Try-on
TKT-1781683967489
From System 1 Server is Not Connecting
Server / LAN · Target: 17 Jun 2026
Type: Hardware Issue
Severity: Business Stopped
Raised By: Staff
Source: Customer Portal
Assigned: PRANESH NADIG
Resolved: -